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DA012

RM 18.00 RM 41.50
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Our Promise

Our Promise

100% Satisfaction Guaranteed

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We're offering 100% Satisfaction Guaranteed on your entire shopping experience with Timesupco! The service guarantees below:



  1. VIP Program— exclusive birthday gift each year!
    Join the Timesupco Club toward your VIP status to enjoy exclusive discounts, shop credits and gifts on your birthday, exclusive invites to events and more! 😻😻😻 Upgrade your tier when you share your product with friends! Click HERE and see more!     

  2. Shipping
    SHIPPING POLICY: 

    Domestic Shipping Policy: Shipping is FREE on all orders above MYR 500 within Malaysia and ~SGD 352.80 within Singapore.
    International Shipping Policy: International shipping and offers will be calculated automatically at the checkout page.


    Note for Furniture: Only Free Shipping on furniture orders in some countries that met requirement at checkout page. In the USA, fee is as low as $0.72/kg for 350 kg. The more you purchase,the lower the shipping fee, though, so you won't pay more if you're ordering furniture for a whole room than you would for just a single item at the checkout page. Timesupco wants to offer the best delivery rates to all customers. 


    See Full Shipping & Payment Policy

  3. Return
    RETURN POLICY: If you receive a defective or damaged products, please notify us and we'll gladly send you a new one!  Timesupco offers 30-days warranty on home furniture. 
    Domestic Return Policy: Once we receive the defective item, we are more than happy to replace it.
     

    International Return Policy: The customer is responsible for the shipping the package back to us (We cannot refund any shipping fees paid by the customer in other countries). Once we receive the item, we'll gladly send you a new one!
    All returned items must be in its original brand-new condition within 7 days. For your information, we have logistics agents in the United States, Korea, and Malaysia.    
     
     
     
     
     

    For convenience, we issue refund in store credit.        
    See Full Return Policy


  4. Store Credit
    Earn at least 1% Store Credit every $12.99 (~MYR 55) you spend. Timesupco store credit can be applied in your future purchase and it will not expire!

  5. Customer Service
    We're here to help! Our team will get back to you in the shortest time possible.         

    To contact our Customer Service Team, CLICK ME!         

  6. Contact our CEO
    If our Customer Service Team are unable to solve your problem, there is still a way! Contact our CEO Agnes.C, she's always open to hearing from you!    

    Email our CEO

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